(828) 651 8868
565 Long Shoals Road, STE 105
Arden, NC 28704

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Mark Wysocki, DVM

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I grew up in Dearborn, MI. My family had Boxers, Saint Bernards and an English Bulldog, as well as a rabbit, parrot and several parakeets. My grandfather started the first pet ambulance service in the country with the Michigan Humane Society in the 1950s, so my love of animals must be genetic. I always did well in math and science, so veterinary medicine seemed like the perfect combination for me as a career. I graduated from Michigan State University in 1983 and, following vet school, completed a small animal internship in Springfield, MA. I practiced on Cape Cod for 10 years. That is where I met my wife, Diane. We moved to Baltimore, MD, where I practiced emergency medicine for several years. From there, we moved to Greenville, SC, where we lived for 5 years before finally settling in Arden and starting my own practice. When not at work, I enjoy exercising at the YMCA and have recently started rowing with the Asheville Rowing Club.

I have three children (Kyle and the twins, Joy and Emily) as well as three cats.


 Kathleen Fletcher, DVM


I am originally from upstate New York and moved to Asheville in 1999. As a child, I not only enjoyed looking after my own pets, but also my friends and neighbors.

I graduated from the University Of Wisconsin School Of Veterinary Medicine and began practicing as a small animal vet in 1996. I enjoy building relationships. with clients so I can better serve them and their pets. I was drawn to ACPH because the staff is genuinely interested in veterinary medicine and the clients they serve.

My husband and I have three children, two dogs, one cat and a hedgehog. In my spare time I actively foster for the Asheville Humane Society and have been known to rehab a possum or two. I am also an active organic fruit gardener and enjoy singing.



 Casey Kersten, DVM

Casey Kersten family 2018

I grew up in Clarkston, MI, and graduated from Michigan State University's College of Veterinary Medicine in 2011. I worked in private practice in Michigan and at a shelter in San Diego before moving to my forever home in Asheville.

I come from a family of dentists (the human variety), which sparked my interest in veterinary dentistry. I spent months working first-hand with several of the top veterinary dentists in the world. I encouraged Michigan State's veterinary school to add a dentistry laboratory for third-year students, which I was asked to come back and help teach after graduation. In addition to dentistry, I also have a passion for soft-tissue surgery. I am excited to better the lives of the pets of Western North Carolina by performing surgical and dental procedures at Avery Creek Pet Hospital.

My husband Andy and I have two boys, Bennett and Brooks, and one daughter, Wesley. We also have a scruffy little mutt named Fritz that we rescued from Brother Wolf and a big shaggy Italian Spinone named Greta. I enjoy reading, weaving, Crossfit, and volleyball, but most of all I just love spending time with my family and friends.

Rachelle McKinnon, DVM

I grew up on a farm in the mountains of Western NC.  I would bring home all sorts of critters to care for…baby bunnies, turtles, frogs, etc.  I studied biology and chemistry at Meredith College in Raleigh, NC.  I was able to combine my love of science and my love of animals into the perfect career for me.  In 2008 I graduated from University of TN College of Veterinary Medicine and was happy to come home to practice small animal medicine. Being a veterinarian is my dream job, and I feel so lucky to love what I do so much.

I am especially interested in managing chronic illnesses, such as diabetes and allergic skin disease, as well as providing compassionate care for our geriatric and hospice patients. I also enjoy improving the health and quality of life of patients through dentistry. I have experience treating pocket pets, such as hamsters and guinea pigs and doing wing, beak, and nail trims for birds. 

When not practicing medicine, I enjoy spending time with my husband, Fred, and our three children- Caden, Annaleigh, and 5 month old, Tenleigh. We have four pets (2 cats and 2 dogs) that I adore. I am especially fond of my 14 year old beagle mix, Phoebe. As a family, we love to travel and also enjoy camping and hiking in the beautiful mountains of Western NC.

I very much look forward to getting to know the families and pets who are cared for by Avery Creek Pet Hospital!

Diane Wysocki


Hospital Administrator

Diane is originally from Cape Cod, MA, where she earned her associate's degree as a legal secretary, a career which she held for 20 years prior to starting the practice she and Dr. Wysocki have here today. In the early stages of the practice, Diane spent many hours doing all the behind-the-scenes work. Today, Diane is our Hospital Administrator. She handles all the financial matters of the hospital, including bookkeeping, payroll and taxes. She also works with our Office Manager to ensure the office runs efficiently.

She enjoys walks in the mountains with her family, yoga, needlework, crafts, reading and movies. She met and married Dr. Wysocki in Massachusetts. They now have 3 children (mentioned above) and 3 cats: "Gandalf," "Neville" and "Sherbert."

Heather D.


Practice Manager

I grew up in Western New York, although NY will always be “home” to me, Asheville is where I have chosen to raise my family. We always had pets when I was growing up. I inherited my strong love for all animals from my grandparents. As a child, my grandmother would quiz me on which type of birds we spotted in the yard. When the opportunity to work in veterinary medicine presented itself to me, it seemed like the perfect fit. I started working at Avery Creek Pet Hospital in 2002 as a receptionist, then in 2007 I became the Office Manager. My role in our hospital is always changing and growing. Today I am the Practice Manager.

I feel very passionate about providing excellent customer service, which I feel we do a great job with here at Avery Creek Pet Hospital. I enjoy attending continuing education conferences to always learn better ways to make our clients experiences the best they can be.

My husband, Jeff and I have a beautiful daughter, Cara. We share our home with 2 cats, Chumlee and Sherman, and 2 dogs, Turbo and Gus -- all rescues. My family and pets are my greatest passion. I also enjoy reading, photography and being outdoors. I can’t forget, cheering on the Tarheels!

Bailey B., RVT

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I was born and raised in South Carolina and come from an animal loving family. Being an only child, my animals quickly became my whole world.  I was 12 years old when I became active as an animal welfare advocate, and by 25 I had worn many different hats in the animal care industry.

I became a member of the ACPH family in 2006. Not long after that I decided to go back to school to expand my veterinary knowledge and skill set. I graduated with a degree in Veterinary Medical Technology in 2009 after completing a working internship at the renowned Best Friends Animal Sanctuary in Kanab, Utah. In 2010 I was offered and gladly accepted a teaching position at AB-Tech in the Veterinary Medical Technology department. Then in 2012, I began a rewarding journey working in equine rescue and rehabilitation. I’ve been so fortunate to work with some amazing veterinarians, support staff, and animal lovers throughout the years.  I love that ACPH is incorporating the transformative ‘fear free’ initiative into our practice, and was honored to become certified in 2017. In addition, I especially enjoy dentistry, surgical nursing, client education, as well as working with behaviorally challenged, special needs, and geriatric patients.

On a side note, I absolutely love mountain living and being outdoors. A few of my favorite past times include horseback riding, photography, canoeing, hiking, yoga, gardening, and cooking. Basically anything to do with animals or nature makes me happy.  I share my country home with my continually growing pet family and my sweet husband, Patrick.

Fear Free Certified Employee

Jordon C., RVT

Jordon bio

I am a native of the Asheville area and have always had a passion for animals. After high school, I attended Mars Hill University and graduated with a Bachelors degree in Zoology in 2013. After college, I spent several years working and volunteering with animal organizations such as the WNC Nature Center here in Asheville and organizations in Florida and California. I also worked for Asheville Humane Society for a few years before deciding to further my education and dive in to the veterinary field. I graduated from AB Tech with a Veterinary Medical Technology degree in 2017 and became a Registered Veterinary Technician shortly afterwards.

In my free time, I enjoy hiking in the beautiful mountains I call home, drawing, reading, traveling, and spending time with my family and friends. My boyfriend Bobby and I have a lab/border collie mix named Rex and a gray tabby cat named Ranger. I also have a red-footed tortoise named Scarlett. 

Fear Free Certified Employee


Julia S., RVT

Jordon bio

I am originally from Florida, but moved to Asheville with my family when I was 9 years old and have lived here ever since.  I grew up living with dogs, cats, and birds and aspired to work with animals in my future. I spent three summers volunteering at the WNC Nature Center as a Jr. Naturalist. I began my career working with animals at Brother Wolf Animal Rescue where I was a caretaker to dogs and cats. I started working as a Veterinary Assistant in October of 2016. I graduated from AB Tech with my A.A.S in Veterinary Medical Technology in 2017 and I am now an RVT! I happily joined the team at Avery Creek in March 2018.

In my spare time, I enjoy spending time with family and friends, reading, knitting, and being active indoors and out. I was a Zumba Fitness® instructor for a few years and still enjoy taking fitness classes. My wonderful husband Marcos and I adopted our first cat as a kitten after a foster-fail from the Asheville Humane Society. Our kitty is now affectionately called Snuffy and loves to eat bread just like his parents!

Fear Free Certified Employee


Lori A.



Growing up I was always surrounded by animals. At one point two our cats had kittens at the same time, and we had 13 kittens in the house. I was in heaven!! My journey to vet assistant was not a direct one. I have never veered from animal care and have always loved rehabilitation. Vet Assistant seemed a natural fit. I graduated from UNC Charlotte with a BA in Biology and a minor in Anthropology. Besides my previous experience at other veterinary hospitals, I have had several internships in animal care including the Carolina Raptor Center in Raptor Rehab, working in the Aviary and Aquarium at the Discovery Place as well as the North Carolina Zoo in Asheboro. I was a zookeeper at Jacksonville Zoological Gardens in Florida working with birds and great apes. I enjoy working with others that are as passionate about animals as I am. I have an interest in dentistry and also have a gentle approach with cats.

I am married and have 2 young boys. I love to go hiking and play in the river with them. I also enjoy the great food in Asheville, gardening and birding and have a new found love for our back yard chickens. I have 3 cats, Adam, Mush and Princess and a Shepherd mix, Dakota. 

 Emily T.

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Assistant & Client Services

I am orginally from Spendale,N.C. When I decided to be a vet tec I moved to Asheville 2 years ago and started school at A-B Tech.  I am in my second year in the program. Prior to coming to Asheville I worked at Texas State Aquarium, Coral World Ocean Park in St. Thomas and  North Carolina Aquarium at Pine Knoll Shores for 8 years.At the aquariums I work with a wide verity of animals where I was responsible for daily care, nutrition and diet.  At Coral World Ocean Park and Pine Knoll Shores I assisted with sea turtle rehab. NC has a sea turtle beach monitoring program which I volenteered for 4  months. At St Thomas we monitored  sea turtle nesting activity.

Fear Free Certified Employee


Sandra K.

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Client Services

I am originally from Durham, where I first started working in a veterinary setting in high school. I have worked at several clinics since then and continues to expand my knowledge in the veterinary field. As a child, I grew up riding and training horses so working with animals is a natural calling. I enjoy interacting with clients and providing excellent customer service which is one reason I choose to work at ACPH, “ACPH does an exceptional job of making sure clients are well taken care and providing outstanding medical care to all of their patients.”

I have a particular interest in dog behavior and helping clients learn how they can more cohesively live with their canine companions. I am also a professional dog trainer and believe that a happy dog is one that can be fully incorporated into a family’s lifestyle. I enjoy taking my two Border collie mixes mountain biking, hiking and anything else outdoors related.

Karen S.

Client ServicesKaren

I am a native of Asheville and a lifelong member of Emmanuel Lutheran Church in West Asheville. I live in the Candler area with my husband Roger. We completed our new home in March of 2014 and married in July of that same year. After combining our families we have 1 son, 3 daughters and 5 grandsons which we love to spoil. We are still hoping for a granddaughter so she can keep all the boys in line. Roger decided I needed to learn how to play golf so we could enjoy our retirement phase of our lives doing something fun together. So his mission began. Bottom line is, I drive a mean golf cart and we have a blast together while "he" plays golf! We love to travel. We have started refinishing old furniture, pieces we have from our grandparents that had been stored away are being brought back to life and put in our home.

I have worked in the medical profession for 30 years but transferred to veterinary care in 2007. Right now we do not have any pets but we do have grand-pets that we pet-sit and spoil.

Morgan R.

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Assistant & Client Services

I am a Veterinary Assistant and Receptionist here at Avery Creek. I grew up in Southern California and moved to North Carolina in 2004. As a child I not only had an older sister and younger brother, but plenty of animals to keep me entertained. My first pet was a sweet hen that we found walking down the street in the summer heat with no one to claim her. I then joined the local 4-H group and became part of every animal based project my parents would allow! However, it was not until my parents adopted an adorable chocolate colored terrier mix (Coco) that I realized how much I loved animals. He was quite frankly the best pet I will ever have. He saw me through middle school, high school, college and every obstacle I encountered. From then on I knew I wanted to have a career that revolved around animals. I knew I would get the opportunity to love and enjoy each pet I got the pleasure of meeting.

I have worked in the Veterinary field with small and large animals since 2006. Upon graduating from NCSU with a Bachelor’s degree in Animal Science I came to ACPH in 2014 and joined this fantastic team. I have a variety of hobbies, most of which include caring for my plethora of animals and enjoying the outdoors with my husband Jon. Currently, I have three dogs, Midas, Lola, and Bruno; five cats, Sox, Mickey, Phoenix, Tatum and Dixon; a Quaker parrot, Paullie; and 11 rabbits (yes, they all have names). Of course, I even have a few feral cats I care for but in all honesty my philosophy has always been “there’s always room for one more.”


Beth J.

Beth Bio

Assistant  & Client Services

I was born in a small town in Michigan to two dairy farmers that later became doctors after separating. My mom cultivated my love for animals with 4H dog and horse clubs, raising sheep and goats, and taking in neighborhood cats that wandered onto our farm. I showed sheep, horses, and dogs every year at our county fair from age 6 until 21. I trained my Arab mare, Miss Scarlet, in dressage and showed during the summers as well. Every weekend in the fall we would go trail riding near my house or at local state forests.

My first job was feeding calves at a university dairy farm when I turned 14. I was later trained to milk cows and led milking shifts as I worked through an English BA at Andrews University. The summer after graduation I adopted my own dog, a 6 year old Sheltie named Princess. A year after school I started at my first vet clinic as an assistant. I loved the fast paced environment of the medical field. I also got the chance to volunteer at the Potawatomi Zoo for 6 months and enjoyed working with all the exotic animals, especially the big cats. After working at my first vet clinic for 2.5 years, I left them in May 2017. I moved to Asheville in July after a brief conservation internship here during the summer.

Avery Creek Pet Hospital warmly welcomed me and made me feel at home in my new town. It’s a pleasure to see the mountains every day and to explore nearby waterfalls and trails. I look forward to going back to school in the future, but until then, I’ll be in Asheville.


Claudia P.

ClaudiaClient Services

I grew up in a small town in Germany and moved to the States over 30 years ago. I have been working inthe veterinary field for over 20 years, as office manager/client service representative and enjoy every moment working with clients and their furry babies.

My husband and I have 3 beautiful daughters and 2 terrific grandchildren. We share our home with our two rescue dogs, Hurley an Australian Terrier and Blueberry, our Chihuahua.

In our free time we enjoy spending time with family, traveling and being on the river.