(828) 651 8868
565 Long Shoals Road, STE 105
Arden, NC 28704

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Mark bio pic SmallMark Wysocki, DVM

I grew up in Dearborn, MI. My family had Boxers, Saint Bernards and an English Bulldog, as well as a rabbit, parrot and several parakeets. My grandfather started the first pet ambulance service in the country with the Michigan Humane Society in the 1950s, so my love of animals must be genetic. I always did well in math and science, so veterinary medicine seemed like the perfect combination for me as a career. I graduated from Michigan State University in 1983 and, following vet school, completed a small animal internship in Springfield, MA. I practiced on Cape Cod for 10 years. That is where I met my wife, Diane. We moved to Baltimore, MD, where I practiced emergency medicine for several years. From there, we moved to Greenville, SC, where we lived for 5 years before finally settling in Arden and starting my own practice. When not at work, I enjoy exercising at the YMCA and have recently started rowing with the Asheville Rowing Club.

I have three children (Kyle and the twins, Joy and Emily) as well as three cats.



 Kathleen Fletcher, DVM

I am originally from upstate New York and moved to Asheville in 1999. As a child, I not only enjoyed looking after my own pets, but also my friends and neighbors.

I graduated from the University Of Wisconsin School Of Veterinary Medicine and began practicing as a small animal vet in 1996. I enjoy building relationships. with clients so I can better serve them and their pets. I was drawn to ACPH because the staff is genuinely interested in veterinary medicine and the clients they serve.

My husband and I have three children, two dogs, one cat and a hedgehog. In my spare time I actively foster for the Asheville Humane Society and have been known to rehab a possum or two. I am also an active organic fruit gardener and enjoy singing.


Casey Kersten, DVM


I grew up in Clarkston, MI, and graduated from Michigan State University's College of Veterinary Medicine in 2011. I worked in private practice in Michigan and at a shelter in San Diego before moving to my forever home in Asheville.

I come from a family of dentists (the human variety), which sparked my interest in veterinary dentistry. I spent months working first-hand with several of the top veterinary dentists in the world. I encouraged Michigan State's veterinary school to add a dentistry laboratory for third-year students, which I was asked to come back and help teach after graduation. In addition to dentistry, I also have a passion for soft-tissue surgery. I am excited to better the lives of the pets of Western North Carolina by performing surgical and dental procedures at Avery Creek Pet Hospital.

My husband, Andy, and I have two awesome boys, Bennett and Brooks. We also have a scruffy little mutt named Fritz that we rescued from Brother Wolf Animal Rescue. I enjoy reading, playing pickle ball at the YMCA, weaving, crocheting, and any and every activity I can do with my family.

Diane WysockiDianeWysocki

Hospital Administrator

Diane is originally from Cape Cod, MA, where she earned her associate's degree as a legal secretary, a career which she held for 20 years prior to starting the practice she and Dr. Wysocki have here today. In the early stages of the practice, Diane spent many hours doing all the behind-the-scenes work. Today, Diane is our Hospital Administrator. She handles all the financial matters of the hospital, including bookkeeping, payroll and taxes. She also works with our Office Manager to ensure the office runs efficiently.

She enjoys walks in the mountains with her family, yoga, needlework, crafts, reading and movies. She met and married Dr. Wysocki in Massachusetts. They now have 3 children (mentioned above) and 3 cats: "Gandalf," "Neville" and "Sherbert."

Heather D.Heather

Practice Manager

I grew up in Western New York, although NY will always be “home” to me, Asheville is where I have chosen to raise my family. We always had pets when I was growing up. I inherited my strong love for all animals from my grandparents. As a child, my grandmother would quiz me on which type of birds we spotted in the yard. When the opportunity to work in veterinary medicine presented itself to me, it seemed like the perfect fit. I started working at Avery Creek Pet Hospital in 2002 as a receptionist, then in 2007 I became the Office Manager. My role in our hospital is always changing and growing. Today I am the Practice Manager.

I feel very passionate about providing excellent customer service, which I feel we do a great job with here at Avery Creek Pet Hospital. I enjoy attending continuing education conferences to always learn better ways to make our clients experiences the best they can be.

My husband, Jeff and I have a beautiful daughter, Cara. We share our home with 2 cats, Chumlee and Sherman, and 2 dogs, Turbo and Gus -- all rescues. My family and pets are my greatest passion. I also enjoy reading, photography and being outdoors. I can’t forget, cheering on the Tarheels!

Bailey B. RVT 

Bailey bio pic2 SmallI was born and raised in South Carolina and come from an animal loving family. I have been surrounded by all sorts of rescued animals from day one. Animals simply make me happy. There’s never been a time in my life I’ve not had pets. As an only child my animals became my closest friends and the same holds true today. At the age of 12, I chose to become a vegetarian and started participating with animal advocate organizations. At 18, I moved from my parents to the Carolina coast for school. There I was employed at a high-end pet health food supply store. Little did I know this would actually be the beginning of my career helping people make healthy choices for their pets. Every weekend the health food store held adoption events and training classes for local shelters. It was there I feel in love with the lifesaving “rescue work”. After a few years past, I made my way to the Asheville area where I was employed as a groomer apprentice at a grooming/boarding facility. My employers there shared my passion for abused, neglected animals looking for homes. As the months went by we obtained non-profit status and more and more kennels were filled with homeless pets. With very little funds and gaining financial obligations we began exploring ways to cut costs. The medical expenses alone were drowning us. I reached out to our primary veterinarian at the time, Dr. Wysocki, for the opportunity to learn how to draw blood for heartworm and feline combo tests. He was happy to have his staff teach me. Immediately, I recognized how much more I could learn. I began volunteering routinely in 2006 and after a year, I became an official member of the ACPH family. Not long after that I decided to go back to school. This time to expand my veterinary knowledge and skill set.

I graduated from A-B Tech in 2009 after completing a working internship at Best Friends Animal Sanctuary in Kanab, Utah. I enjoy working with both large and small animals and all those in between. I particularly enjoy dentistry, surgical nursing, anesthesiology, client education, as well as working with special needs, behaviorally challenged and geriatric patients in this practice. Truthfully, I never imagined myself working in a veterinary setting. Growing up, the vet was the place my pets went to be poked and prodded and the place they feared the most. I didn’t want to be the person they feared. So, every day before anything else, I strive to make the animals feel as comfortable, safe and relaxed as possible. Just knowing I’m helping heal the mind and body and ease the suffering of so many animals makes my heart feel complete.

On a side note, I absolutely love mountain living and being outdoors. A few of my favorite pasttimes include riding and training horses, along with traveling and photography, lake life, canoeing local rivers, hiking and cooking. I share my country home with my continually growing pet family and my husband, Patrick. Dogs: Amos, Maybe, Mona and Tina. Cats: Twitch, Tess, Tulla Taw and Bigs. Horse: E.B..

Theresa S. RVT

Theresa Bio Pic

Growing up my family moved around quite a bit. But no matter where we went, I always found some kind of animal to bring home. In college I lived in the dormitories, where pets were not allowed. But while out running errands one day, my friends and I found an emaciated puppy someone had left in a dumpster. I smuggled him back into my dorm room, to care for him until I was able to find him a forever home. I knew then that I wanted to turn my passion for animals into my career.

I graduated from Western Carolina University Honors College in 2011 with a bachelor's in Biology concentrating in ecology and evolution. While at WCU, I completed an outcrop study of bee pollination, which was published in the Southern Appalachian Botanical Society. After graduating I immediately moved to Asheville, and went back to school at A-B Tech to earn my Veterinary Technician license.

I have worked in several animal hospitals with a variety of small animals and exotics. Including an internship with Dr. Roberts at “Sun Dog Cat Moon” in Johns Island, SC, specializing in the use of Chinese medicine and acupuncture treatment for pets. I also literally "ran away with the circus." For two years I worked as a Veterinary Technician for Ringling Brothers providing 24/7 care for all of their traveling animals.

In my free time, I enjoy reading comic books, painting, traveling, and spending time with my big Italian family, including my two rescue dogs; Rosco and Daisy.

 Caroline Hull

Caroline H, RVT

I was born in Charleston, SC, and lived there until 2007, when I decided to move to Asheville to attend A-B Tech’s Veterinary Medical Technology program.

As a child, I visited Asheville with my family several times. I fell in love with the beauty of the mountains. I grew up with several pets during my childhood, and knew that I would have a career in the veterinary field. I worked in spay/neuter before joining the wonderful staff at ACPH.

I live out in the country with my two dogs, Baxter and Patsy, and my three cats, Mitzi, Squeaks and Gnocchi.


Lori A.Lori


Growing up I was always surrounded by animals. At one point two our cats had kittens at the same time, and we had 13 kittens in the house. I was in heaven!! My journey to vet assistant was not a direct one. I have never veered from animal care and have always loved rehabilitation. Vet Assistant seemed a natural fit. I graduated from UNC Charlotte with a BA in Biology and a minor in Anthropology. Besides my previous experience at other veterinary hospitals, I have had several internships in animal care including the Carolina Raptor Center in Raptor Rehab, working in the Aviary and Aquarium at the Discovery Place as well as the North Carolina Zoo in Asheboro. I was a zookeeper at Jacksonville Zoological Gardens in Florida working with birds and great apes. I enjoy working with others that are as passionate about animals as I am. I have an interest in dentistry and also have a gentle approach with cats.

I am married and have 2 young boys. I love to go hiking and play in the river with them. I also enjoy the great food in Asheville, gardening and birding and have a new found love for our back yard chickens. I have 3 cats, Adam, Mush and Princess and a Shepherd mix, Dakota.


 Emily T

Emily bio pic 1

Assistant & Client Services

I am orginally from Spendale,N.C. When I decided to be a vet tec I moved to Asheville 2 years ago and started school at A-B Tech.  I am in my second year in the program. Prior to coming to Asheville I worked at Texas State Aquarium, Coral World Ocean Park in St. Thomas and  North Carolina Aquarium at Pine Knoll Shores for 8 years.At the aquariums I work with a wide verity of animals where I was responsible for daily care, nutrition and diet.  At Coral World Ocean Park and Pine Knoll Shores I assisted with sea turtle rehab. NC has a sea turtle beach monitoring program which I volenteered for 4  months. At St Thomas we monitored  sea turtle nesting activity.

I have 2 dogs, Abigail and Jackson. They are both lab mixes. I also have a goal of getting my NC Rehab License.



 Caroline K 

Caroline Klapper pic3

Assistant & Client Services

A lifelong lover of animals, Caroline K. began her career as a child bringing home wayward kittens, dogs, and whatever pet she could convince her parents to let her have (and a few they didn’t but she took in anyway). After a “brief” 10-year detour as a newspaper reporter, Caroline returned to her true love and went back to school to study Veterinary Technology at A-B Tech. She graduated in 2015 and has enjoyed working in the veterinary field ever since. She has a passion for emergency medicine but also loves the close relationships she is able to build with clients and patients through day practice at Avery Creek. 

In her personal life, Caroline shares her time with her dog, Oz, her cat, Slinky, and two friendly rats named Chicken and Waffles. She loves hiking, photography, travel, and reading and will occasionally still write something as long as there isn’t a deadline involved.



Sandra K.

Sandras bio pic2

Client Services

I am originally from Durham, where I first started working in a veterinary setting in high school. I have worked at several clinics since then and continues to expand my knowledge in the veterinary field. As a child, I grew up riding and training horses so working with animals is a natural calling. I enjoy interacting with clients and providing excellent customer service which is one reason I choose to work at ACPH, “ACPH does an exceptional job of making sure clients are well taken care and providing outstanding medical care to all of their patients.” I have a particular interest in dog behavior and helping clients learn how they can more cohesively live with their canine companions. I am also a professional dog trainer and believe that a happy dog is one that can be fully incorporated into a family’s lifestyle. I enjoy taking my two Border collie mixes mountain biking, hiking and anything else outdoors related.

Karen S.

Client ServicesKaren

I am a native of Asheville and a lifelong member of Emmanuel Lutheran Church in West Asheville. I live in the Candler area with my husband Roger. We completed our new home in March of 2014 and married in July of that same year. After combining our families we have a son and 3 daughters and 4 grandsons which we love to spoil. We are still hoping for a granddaughter so she can keep all the boys in line. Roger decided I needed to learn how to play golf so we could enjoy our retirement phase of our lives doing something fun together. So his mission began. Bottom line is, I drive a mean golf cart and we have a blast together while "he" plays golf! We love to travel and are talking of getting a motor home to continue enjoying life and exploring the states. We have started refinishing old furniture, pieces we have from our grandparents that had been stored away are being brought back to life and put in our home.

I have worked in the medical profession for 30 years but transferred to veterinary care in 2007. Right now we do not have any pets but we do have grand-pets that we pet-sit and spoil.

Morgan R.

Morgan bio pic

Assistant & Client Services

I am a Veterinary Assistant and Receptionist here at Avery Creek. I grew up in Southern California and moved to North Carolina in 2004. As a child I not only had an older sister and younger brother, but plenty of animals to keep me entertained. My first pet was a sweet hen that we found walking down the street in the summer heat with no one to claim her. I then joined the local 4-H group and became part of every animal based project my parents would allow! However, it was not until my parents adopted an adorable chocolate colored terrier mix (Coco) that I realized how much I loved animals. He was quite frankly the best pet I will ever have. He saw me through middle school, high school, college and every obstacle I encountered. From then on I knew I wanted to have a career that revolved around animals. I knew I would get the opportunity to love and enjoy each pet I got the pleasure of meeting.

I have worked in the Veterinary field with small and large animals since 2006. Upon graduating from NCSU with a Bachelor’s degree in Animal Science I came to ACPH in 2014 and joined this fantastic team. I have a variety of hobbies, most of which include caring for my plethora of animals and enjoying the outdoors with my husband Jon. Currently, I have three dogs, Midas, Lola, and Bruno; five cats, Sox, Mickey, Phoenix, Tatum and Dixon; a Quaker parrot, Paullie; and 11 rabbits (yes, they all have names). Of course, I even have a few feral cats I care for but in all honesty my philosophy has always been “there’s always room for one more.”


Jordan C

Jordon bio

Client Services

"I am a native of the Asheville area and have always had a passion for animals. After high school, I attended Mars Hill University and graduated with a Bachelors degree in Zoology in 2013. I also spent several years working and volunteering with animal organizations such as the WNC Nature Center here in Asheville, Jungle Friends Primate Sanctuary in Gainesville, Florida, and Wildlife Care Association near Sacramento, California. Most recently, I worked for 2 1/2 years as an Adoption Counselor with Asheville Humane Society.

All my years working closely with animals solidified my decision to enroll in AB Tech's Veterinary Medical Technology program, and I graduated with my Veterinary Technician degree in August 2017. My next goal is to complete my licensure as a Registered Veterinary Technician, and I have plans to do just that within the next few months.

In my free time, I enjoy hiking in the beautiful mountains I call home, drawing, reading, traveling, and spending time with my family, friends, and boyfriend. Of course I also love hanging out with my family's senior golden retriever, Shie, and a huge, fluffy cat named Nova.